Work.

Shire Housing Association.

Historically at Shire Housing Association (‘Shire’), there wasn’t a great amount of time and resource invested in IT. Recently, the organisation recruited a dedicated IT colleague with an emphasis on strengthening processes, increasing cyber security...

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Teign Housing Association.

Teign Housing completed a procurement exercise and selected Civica’s CX product but did not have the resources or the experience in implementing Cx required to deliver the...

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Wirral Methodist Housing Association.

Wirral Methodist Housing Association (WMHA) aspired to move to a more agile working environment, with staff enabled by technology. The association had a long-standing outsourced IT support relationship for operational IT delivery, but hadn’t und

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South Lakes Housing.

South Lakes Housing (SLH) were the first housing provider in the UK to go-live with a significant Civica Cx Housing Management implementation. As a result, they required support to ensure that any ‘unknown-unknowns’ were mitigated and that...

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Partick Housing Association.

The result from this project is that PHA now have a current IT & Digital strategy, approved by senior management and the board, which sets the expectations and direction for how PHA will deliver its digital future. The document was developed ‘with the business’ and reflects  the aims, ambitions and objectives of the organisation as a whole - not just the IT remit – and emphasises the key role the business will take in supporting the achievement of the strategy and, in turn, the achievement of the Association’s corporate objectives.

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Shepherds Bush Housing Group.

Shepherds Bush Housing Group (SBHG), an award winning West London housing provider, completed a procurement exercise and selected Civica’s Cx product. Management wanted to ensure that the organisation was prepared to deliver the project, among other...

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Barrow Borough Council.

Barrow Borough Council completed a procurement exercise and selected Civica’s CX and Keystone products. While the Council were equipped operationally to capitalise on the benefits to be gained from these new business systems, they did not have the...

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