We Are.

DTL Creative are leading management consultants dedicated to improving the social housing sector through technology and innovation.

Since we were founded by Dave Loudon in 2011, we’ve been driven to help social housing be a force for good and believe that technology and innovative thinking can play a vital role in achieving better outcomes for staff, customers and communities.

Today, DTL has an experienced team with a variety of skills obtained throughout decades of working for and with social housing providers. This experience, combined with our strong network of associate consultants and partners, makes us perfectly placed to provide our customers with the advice and support they need to achieve their objectives using technology.

With our core services and our community events, networks, publications and thought leadership, we’re the social housing sector’s go-to experts on technology and innovation.

Meet the Team.

Dave Loudon

Founder & Managing Director

Jacqui Stoggall

Head of Consultancy

Dr Gaby Wolferink

Head of Data Services

John Cardona

Business Development Manager

Tim Cowland

Senior Consultant

Mirna Jowett

Executive Assistant

Our Associates.

Jim Walker

Consultant

Scott Crowley

Consultant

Aidan Dunphy

Consultant

Matt Radford

Consultant

Jeremy Riches

Consultant

DTL Creative’s knowledge of the housing sector is excellent, and they have been able to bring experience of what others have done and are doing to help us get the best out of our systems.

 Paul Aitken - South Lakes Housing

Systems implementations and large-scale change projects are complicated and challenging, and we were delighted to have DTL Creative help us to deliver our implementation of Cx, Abritas, and Keystone. The consultancy was of the highest level and without DTL Creative we have no doubt that this would have been more challenging.

 Jo Pallett - Nuneaton and Bedworth Borough Council

DTL Creative have always risen to the occasion and delivered accurate, impartial advice or a skilled resource to help us meet the challenges faced.

 Alan Robbins - Livewest

We chose DTL Creative, because of positive feedback received from other clients, to support us due to the loss of key members of our project team which resulted in use having limited resources to manage the implementation internally.

 Gemma Green - Epic Homes

It’s genuinely unusual to get something back from a consultant that really does reflect the organisation’s tone of voice, mission and vision. This is really refreshing! The DTL team have hit the nail on the head here, everyone likes it and is bought in, at all levels of the organisation. We’re looking forward to now putting actions in place and working together as a staff team and with our partners to achieve this ambitious IT Strategy.

 Paul Carhart - Wirral Methodist Housing Association

The team at DTL Creative provided an IT and digital strategy service for Partick Housing Association, ensuring the involvement of Board and staff. I was very impressed with the service throughout the process, particularly in providing detailed project plan, updates on key milestones and meeting the tight timescales for delivery. DTL’s support during the process and subsequent discussions on implementation of the strategy was invaluable, and we now have a clear and documented strategy for applying IT and digital technology to support PHA and our customers.

 Jacqueline McCutcheon - Partick Housing Association
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